Case Study: GM

"Our connection is so reliable that we are able to transmit our ASNs instantaneously and check for releases every 5 minutes round the clock. With this type of connection, we are able to ensure on-time delivery of ASNs and we don't miss any orders/changes coming from GM."

KAUTEX
North America

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General Motors is the largest automotive company in the world. Only after intense scrutiny that GM selects a vendor and decides to turn over critical aspects of their business to that vendor. GM selected Covisint to provide a single, highly redundant connection for GM to exchange EDI information with its suppliers. This was viewed as a strategic move for GM that will support traditional EDI as well as future webXML-based communications through an advanced technology platform. Covisint replaced the current provider that had a long standing relationship with GM.

"We exchange millions of production-critical EDI messages each month between our suppliers and our facilities," said Ralph Szygenda, Group Vice President and Chief Information Officer, General Motors. "Covisint will give us a more reliable, cost-effective messaging solution that will further improve our processes and drive real-time integration with our suppliers."

Covisint makes it easier for suppliers all the way down the supply chain to participate -- resulting in deeper collaboration opportunities. In total, more than 6,000 GM supplier manufacturing locations migrated to Covisint.

Suppliers will realize significantly reduced complexity and cost of trading partner maintenance. The service reduces the complexity of managing multiple formats that have been dictated by customers and the multitude of protocols and connection points that are required to conduct business. Covisint will provide GM with a complete service including set-up of their trading partner community and security management.

GM Supplier Comments:

• "I had about 30 seconds of work to do at my end in order to migrate. Wow! The features, functionality, and visibility we now have are a vast improvement over the old process." -- Flex-n-Gate
• "I was very impressed with Covisint; the help, library, and news features are really impressive. After shopping around, I found that while the service price is in line with the competition, what really impressed me the most about Covisint is the knowledge and willingness to assist me in the process." -- MDI World Wide