Case Study: Customer Success Story - Rowan Regional Medical Center Exceeds Medicare IM Mandate
Rowan Regional Medical Center Exceeds 95% Compliance with Medicare's Important Message (IM) Mandate by Utilizing Covisint's Healthcare Collaboration Platform"Not only can we retrieve IM forms more efficiently, but this new workflow allows Rowan reporting capability and frees staff for other case management duties. It has certainly minimized and simplified this time consuming process. During internal and/or external audits of IM compliance, Covisint has literally placed the completed IM documents at our fingertips."
LaVaughn Beaver, RN, CPHQ, ABQAURP
Director of Case Management
WakeMed Health and Hospitals
Name and Location
Rowan Regional Medical Center
Customer Overview
Rowan Regional Medical Center is a short-term acute care facility with 194 staffed beds and 9894 discharges per year.
Focus
Medicare Important Message (IM) CMS-R-193 Form
Issue
Paperwork and compliance reporting around Medicare's IM mandate
Solution
Covisint OnDemand Collaboration Platform for Healthcare
Results
- Greater than 95% compliance
- Greater staff productivity
