Case Study: Advanced Home Care
Advanced Home Care reduces North Carolina Medicaid turnaround time to less than 10 days"Our financial business metrics have improved by converting our paper-based CMN workflow into an online environment. Covisint has enabled us to obtain physician signatures and prior approvals faster, which has had a direct correlation to revenue capture."
Kimberley Brummett
Vice President
Advanced Home Care
Name and Location
Advanced Home Care
Greensboro, NC
Customer Overview
Advanced Home Care offers home medical and respiratory equipment (HME), home health care (HHA) and infusion services in North Carolina and Virginia. It is one of the largest privately held HME companies in the region.
Focus
CMN signature collection and online
Medicaid prior approval
Issue
Improve revenue cycle management and physician signature collection and expedite receipt of Medicaid prior approvals.
Solution
Covisint
Results
Average turnaround time dropped to under 10 days. Days of held revenue for North Carolina Medicaid decreased from 3.6 to 2.1.
