Covisint

Connect Once. Connect Them All.

Patient Information Delivered to Your Provider Community

Health systems and hospitals are facing an increased competitive market and seek cost reduction methods to remain a step ahead. Changing payment policies are increasing incentives for improved coordination of care and health systems and hospitals need to be “connected” to their provider community to remain competitive in industry.

With physician office and provider system deployments accelerating and increasingly growing options of systems being deployed in the community by employed and affiliated physicians, health systems and hospitals are tasked with the complicated undertaking of trying to sustain a mass of connectivity, all while continually supporting paper-based providers. The situation has grown unmanageable and costly.

“One Source” to Connect Your Providers

*covisint connect focuses on alleviating the burdens associated with the inefficiencies of traditional clinical and administrative processes across healthcare and communication partners delivering information to the point-of-care. *covisint connect provides all the supporting services for seamless connectivity and continued delivery of information to your provider community - becoming your “one source” for getting the information required to your provider community. Imagine being able to connect to your physicians and providers – with one simple connection – to deliver all patient related documentation.

*covisint connect provides secure communications between your organization and your entire provider community. Via *covisint connect - health systems and hospitals exchange relevant patient information with:

  • Primary Care Physicians
  • Specialists
  • Post-Acute Providers
  • Hospitals - Referring or Specialty
  • Clinics

Cloud-based Delivery Model

With a single connection between your internal systems and external providers, *covisint connect is a solution that provides and enables rapid speed-to-innovation, flexibility, reliability - and immediate benefits for health systems and hospitals, and their providers they need to reach. *covisint connect takes care of the hosted software/hardware, secure messaging, help desk, and operational support - allowing health systems and hospitals to focus on what they do best and managing the relationships with their provider community.

Delivery Via Providers Preferred Method

Enhanced Paper-based Delivery: *covisint connect supports fax-based delivery with automated distribution, alerts via pager or email, and fax-back capabilities request/response workflows.

Flexible Online Delivery: for providers that prefer to avoid paper, *covisint connect supplies providers with an online “inbox” and simple methods in finding information required. Providers and staff can view documents online, print the documents received, or download the document and save. Users can filter the online “inbox” to view received documents by specific physician or all physicians within the office - and allow office to set preferences.

Ultimate System Delivery: *covisint connect ultimately integrates to your providers systems - EMR for physician practices or EHR for institutions. *covisint connect provides three methods for this:

  • Download PDF from “inbox” to EMR
  • Push document to EMR after viewing online
  • Deliver document directly to EMR

Value Delivered to Health Systems and Hospitals

Remain Competitive: To increase revenue, health systems and hospitals are providing more efficient methods for their staff and affiliated provider community to conduct business with them. In many regions, health systems and hospitals need to “integrate” just to sustain their business and avoid losing business to existing national and regional competition.

Realize Time Savings: Organizations have stated “multiple dollars per transaction savings” in transitioning from paper to digital processes. Some health systems and hospitals have also realized a 75% reduction in post-acute care requests for additional patient information by leveraging *covisint connect.

Reduce Average Length of Stay (ALOS): Additional days caused by delays in discharging due to lack of readily available information can be costly. *covisint connect has delivered a reduction in length of stay by 1.6 days for discharging patients for extended care.

Avoid Unnecessary Readmittance: Studies have shown an average of 1 in 5 readmissions for major conditions. With more stringent payment policies and goals on remittance rates, health systems and hospitals working towards streamlining information delivery improve the coordination of care and reduce remittances.

Increase Provider Satisfaction: The majority of providers with an EMR request to “integrate” with the health system or hospital. This saves the physicians and staff time, so they may focus on patient care. Given the stipulations within the ARRA, more physician practices will seek to purchase an EMR and seek “connection” to realize the value and time savings, while positioning themselves for “meaningful use”.

Improve Patient Quality: Many improvements of care quality are dependent on clinical information visibility and exchange. To support disease management, decision support, and outcomes reporting - clinical information delivery is required to get the information between the health systems and hospitals, the ambulatory setting, as well as the post-acute care community.

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Download *covisint connect "Solution Brief"