Health Information Exchanges (HIE)
Leveraging an existing, global technology platform, Covisint enables healthcare communities to deliver secure, real-time collaboration across participating constituents by streamlining access to clinical and administrative information.
Covisint's healthcare platform serves the following healthcare community stakeholders:
- health systems/hospitals
- outpatient clinics
- laboratory/radiology centers
- health plans/State
- physician practices/groups
- employers
We understand the issues that HIEs face when planning your operational model. Covisint can help you work through potential issues that you and your constituency will face, including:
- physician and user adoption
- participating constituent adoption
- technology hurdles and challenges
- funding and sustainability
- scalable operations
- privacy and security
Covisint streamlines adoption through flexibility and ease of use.
With more than 80 percent of physicians across the healthcare continuum still based on paper, Covisint offers multiple options for physicians across the community to connect:
- a tool for the migration of paper-based information into a digital environment
- secure messaging into multiple third-party application vendors (e.g., EMR, eRx)
- a centralized location, where physicians can securely request and access applications across the network
Health information exchanges face technology hurdles and challenges - Covisint provides the solution
Efforts to sustain operations face many technology challenges.
- message formats
- disparate systems
- patient ID matching
- security
Covisint becomes a trusted third-party (neutral) service that provides the secure, real-time communication and visibility of both structured and paper-based data for all community participants.
Covisint's on-demand solution provides the foundation for funding and sustainability
Covisint provides the initial foundation for a business and revenue model that supports multiple funding options, including:
- per transaction
- per login per user
- per member per month.
Covisint provides a proven, scalable technology platform for HIEs
Exchanges and communities must have the ability to scale to millions of patients, hundreds of providers and health plans, moving millions of transactions across thousands of users within the exchange. Covisint delivers that third-party, reliable service.
- high network availability
- 24x7 operations
- full disaster recovery solution
- help desk – level 1/2/3
- HW/SW/Storage facility
- mapping/integration
- service-oriented architecture
- on-boarding
Privacy and security for exchanges and communities
The most critical component within exchanges concerns privacy and security: Who is facilitating the access to patient information? Covisint delivers a standards-based model that provides privacy and security elements.
- robust security
- auditing
- consent management
- accountability
- rules-based access and provisioning
Covisint's on-demand solutions feature:
- Collaboration Center
Enable the community to provide a centralized environment for healthcare professionals in the ambulatory setting to securely communicate with anyone else across the community, request and access selected applications that will increase adoption of health information technology (HIT) and encourage connection to the healthcare exchange initiative. - Request/Results Management
Outsource and improve the secure delivery of labs/radiology results from hospital or hospital's outpatient labs/radiology centers to physician practices; improves ordering of labs from physician practices to the hospital or hospital's outpatient labs/radiology centers; and improves the referral process and delivery of consult reports/results between the hospital's associated physician practices. - Administrative Streamlining
Enhance provider-to-provider and provider-to-payer revenue cycle workflows for patient registration/insurance verification, utilization/coding, billing/claims, medical management and patient accounting/accounts receivable to improve profitability and cash flow. - Attachment/Forms Management
Securely communicate and exchange structured and paper-based information required in the payer-to-provider and provider-to-provider processes (e.g., attachments, authorizations, etc.), utilizing fax/fax back, messaging and electronic forms. - Ambulatory Integration
Eliminate duplicate data entry by integrating any existing PMS/EMR with labs, e-prescribe, and other service providers though automated, monitored demographic, scheduling, orders, and results interfaces. Enables the ability to automate the workflow of information delivery with an EMR, or utilizing virtual fax technology. Regardless of the IT adoption level of the office, Covisint can enable the digital transfer of information across all entities. - Medication History
Obtain medication history for each patient visit across multiple sources (e.g., ED or admissions) to meet medication reconciliation requirements. - Centralized Clinical Care
Provide a centralized location to search for patients and clinical documents (lab and radiology reports, admissions notification, discharge summaries, immunizations, etc.) across hospitals, labs, and other providers, including the state. - Third-party Data Sharing
Enable the community to deliver patient-specific clinical information to credentialed and approved third parties to support existing or new patient disease management programs. Information can also be delivered to state, county and federal agencies for the purposes of disease tracking and bio-surveillance.
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