Adding a Channel Contact

Trading Partner Administrators must designate people to be contacted by the Covisint application administration team in the event of an emergency issue. Each channel A connection method to transmit or receive documents. Current options include FTP, HTTP(S) and WebSphere MQ. must have one or more contact names listed. These contact names are used if there is an outage, a messaging delivery issue, or if the Covisint hub The Covisint Connect system that receives, processes, and sends trading partner’s transactions according to the configurations set up by the trading partners. Disaster Recovery (DR) plan has been invoked. This is your organization's contact, the person who is responsible for this channel.

Complete the following steps from the Connection Channels screen to add a new contact person to a channel.

1. From the Channels menu, click the Connection Channels tab.

2. Click View Channel from the Options column of the channel you wish to modify.

3. Click Add New Contact.  

4. Enter the required information (identified by an asterisk * and red font).

5. Click Save.  

Result:

You have successfully added a contact for this channel.