Managing the Request Queue

From the Request Queue tab of the Trading Partners screen, you are able to view all pending relationship requests.
 

The REQUESTS SUBMITTED section identifies requests that you have submitted to your trading partners. The status of each request is displayed as Awaiting Approval, until such time as your trading partner issues a decision on your request for a Trading Partner Relationship.
 

The REQUESTS RECEIVED section identifies requests that you have received from others to establish a trading partner relationship. Once your decision has been rendered, your trading partner receives an email stating the decision of the request.  The following section identifies the approval process for managing received requests.
 

Complete the following steps to issue a decision on relationship requests.

 

  1. From the Trading Partners menu, click  Request Queue.

  2. Perform one or more of the following:

If you wish to...

Then...

Approve a single relationship request

  1. Click Approve in the approve column of that row. The Decision screen is displayed.  

  2. Modify fields if required.

  3. Click Approve Request.  The screen refreshes, and the confirmation of the decision is displayed.

    The relationship has been approved, and the trading partner is informed of your decision.  You may begin using Covisint Connect with this trading partner.  

Reject a single relationship request

  1. Click Reject in the reject column of that row. The Decision screen displays.  

  2. Key in the required reason for rejection in the open text box.

  3. Click Reject request. The screen refreshes, and the confirmation of the decision displays.

    The relationship has been rejected, and the trading partner is informed of your decision.

Approve multiple relationship requests

  1. Enable the checkbox next to the name of each Trading Partner that has requested a relationship that you wish to accept.

  2. Click Bulk Approve Checked. The relationships have been approved, and the trading partners are informed of your decision. You may begin using Covisint Connect with each trading partner.  

 

 

RESULT:

You have successfully issued a decision on trading partner relationship requests.

 
 

 

Related Topics