Managing Transactions

From this screen, Administrators can also view additional details of a specific message.  Complete the steps below to view and manage:

Show me how... (2 minutes)

• transaction Any data file sent between trading partners. Transactions can contain one or multiple documents. summary

• message attributes

• process history

• applicable carbon copy An exact duplicate of a message that is forwarded to a trading partner other than the originally intended recipient. The messaging hub replaces the original sender and receiver codes in the message with the new sender and receiver codes, as defined in the carbon copy rules. rules

• failure details if applicable

• documents contained in messages

1. From the Transactions menu, click Search > Recent Transactions. 

2. Click on the Message ID number for which you wish to view additional details. The Transaction Summary Information Screen is displayed.
    

   Where is the Message A specific document (or group of documents) for a particular business need. ID number?

    

3. Perform one or more of the following:

   If you wish to...	Then...
   View Payload The Payload is the actual document(s) being exchanged. The payload is "wrapped" in an envelope that the Covisint Connect messaging hub reads. Think of the mail: the payload is the actual letter inside; the "header"/"wrapper" is the envelope that explains how to deliver or process it. information	Click View Message Data.  The Payload details are displayed. Search and select the line item detail of the payload you wish to view.
   If, after viewing payload information, you wish to save sender data to your hard drive	Click Download Sender Data. Select the location on your hard drive you wish to save the sender data. Click Save. Click Close.
   If, after viewing payload information, you wish to save receiver data to your hard drive	Click Download Receiver Data. Select the location on your hard drive you wish to save the receiver data. Click Save. Click Close.
   Redeliver the message to the recipient	Click Redeliver Message. (Redeliver takes the transaction in the form that it was saved for the receiver, and delivers it again to the receiver).
   View redelivery A trading partner administrator can select to have a transaction redelivered. This causes the hub to resend the transaction to the receiver’s connection channel.  processing (if applicable)	Click View Redelivery Processing.

RESULT:

You have successfully managed received transactions.