When Hyundai wanted to connect their owners to their vehicles – who did they turn to?
Hyundai leveraged the secure and scalable Covisint Platform to deliver a solution that integrated the vast amount of data that can be connected to and about their vehicles.
The robust solution created an experience that delighted their owners, made their call center more efficient, and provided their dealers with more insight about their customers.
Leveraging dealer networks to create loyalty.
Driving owner loyalty is top of mind at the OEM and dealer levels – and improving owner engagement is crucial in achieving this goal. The Covisint Platform integrates with various Dealer Management Systems to collect service visits and vehicle performance data.
The information generated enables you to have a continuous dialogue with drivers concerning vehicle health, driving behavior and more – allowing you to provide personalized ongoing suggestions for dealer maintenance, repairs, and to offer discounts.