Covisint Automotive

Our Stories

Create stronger connections with your owners, dealers and suppliers

Cloud engagement speeds connectivity and collaboration throughout the entire industry

Key facts

  • Deeply engaging vehicle owners, dealers and suppliers
  • Revolutionizing the vehicle owner experience through connectivity
  • Shortening concept-to-market development time
  • Leveraging cloud-based technologies to improve speed and increase mobility
 

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Covisint Specialist

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Lower margins. Higher costs. More choices. Global connectivity. The automotive industry is undergoing huge changes. But the one thing that hasn't changed? The ever-increasing competition between automotive manufacturers to capture and retain customers.

Today's OEMs are not only looking at ways to gain efficiencies in the supply chain, they are also looking for ways to transform the total ownership experience by more deeply and consistently engaging with every vehicle owner. Having an ongoing dialogue with owners leads to more product innovations, enhanced services, and ultimately, increased customer satisfaction and loyalty.

At the same time, as vehicle owners become more tech-savvy, they also demand higher levels of service through one secure connection, whether it's via the web, a mobile device or in the vehicle itself. Connectivity is part of their life and vehicle connectivity must fit within the consumer's connected world.

And it's not only a dialogue with customers. OEMs also need ways to better engage and securely share business, customer and financial data with their dealer network. By closely monitoring issues at the dealer level, OEMs can identify needs for training or improving service, or even quickly address warranty issues.

Connected Automotive

 

Initiatives

 

More automotive experience than any other cloud provider. Period.

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Our unique automotive legacy gives us an unsurpassed advantage in enabling and creating mission-critical business processes for the industry. Leveraging our Cloud Engagement Platform (originally developed for connecting the global Supply Chain) we are now leading the way in cloud-based customer engagement solutions for automotive manufacturers throughout the world.

Covisint technology enables vehicle owners to visualize all information about their vehicle in one location and even control the vehicle remotely using any device. Covisint technology allows OEMs to push out customized messages to each individual customer based on that customer's unique experiences, throughout the entire ownership period.

The result? OEMs that are better connected to their owners, dealers and suppliers through an ongoing exchange of information. And customers that benefit from a best-in-class ownership experience for the entire time they drive the vehicle.

More Information

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