Carlson Wagonlit Travel (CWT) speeds travel for business customers.
With roughly 62 million travel bookings annually and serving some of the biggest and most demanding corporate travel needs for companies like Oracle, Coca-Cola, Citibank, BP, and Nokia — Carlson Wagonlit Travel is a global leader in business travel management.
With the Covisint Cloud Platform, CWT is able to maintain a high customer retention rate (~ 98%) by providing an innovative web and mobile experience that allows travelers to customize their profiles, content, and notifications. This leads to reduced booking time for an enhanced customer experience and influences purchasing for incremental revenue with offers on CWT properties and services.
Today CWT has scaled to 94,000 organizations, supporting 480,000 pages, 70,000 new registrations, 2.5 million logins, and 15 million transactions per month – a true connected traveler experience for their customers.